MESSAGING & COMMUNICATION

Instant customer engagement.
Fewer missed appointments.

Why dealers rely on Service Suite messaging:

no-show rate
< 0 %

with automated reminders & status updates

Faster

RO approvals

reduces delays and keeps retention bays productive

Higher

customer retention

through proactive, consistent engagement

Turn every conversation into a service opportunity.

Customers don’t want to wait on hold. They
expect real-time updates, instant approvals, and a
seamless service experience. With Service Suite
Messaging, your dealership can automate
communication, reduce no-shows, and keep
customers engaged—without adding more work
for your team.

One text number for all service interactions — appointments, updates, and approval

Automated appointment confirmations and reminders to keep customers on schedule

Live repair updates to increase transparency and reduce unnecessary calls

Instant service authorizations to speed up approvals and close ROs faster

Seamless integration with all Service Suite solution