Manage your service center all in one place.

Solera Service Suite: the complete fixed ops solution for dealerships.

Optimize operations, enhance customer experiences, and increase profitability with the industry’s most advanced end-to-end service platform.

  • Power every interaction through a unified platform
  • Reduce no-shows with smarter scheduling
  • Offer premium pick-up & delivery experiences
  • Engage customers with real-time messaging
  • Make checkout seamless with contactless payments
  • Support OEMs, BDCs and multi-rooftop teams

Transform fixed ops efficiency & profitability.

Today’s customers expect convenience, speed, and transparency when servicing their vehicles. Solera Service Suite delivers all of that—and more—by streamlining the entire service journey from scheduling to payment.

Increase repair order (RO) profitability by up to 45%* *WHEN Pick-up and Delivery is used

Enhance customer retention with seamless, mobile-first interactions

Eliminate inefficiencies with automation and real-time updates

Integrate effortlessly with your existing DMS and dealership tools

One Platform. Seven Powerful Solutions.

Each Service Suite module is designed to improve efficiency, enhance customer experience, and maximize profitability.

Appointments & Check-In

Reduce no-shows and improve shop efficiency with smart
scheduling, VIN-based maintenance recommendations,
and frictionless customer check-ins.

Messaging & Communication

Engage customers in real-time using two-way texting, photo and video sharing using your own dedicated number—built for BDC support.

Pick-Up & Delivery

Deliver premium service with live tracking, automated
dispatching, and at-home loaner contracting—all designed to
increase RO lift, loaner efficiency, and customer satisfaction.

Shuttle OnDemand

Simplify shuttle coordination with live tracking, full visibility, and integrated rideshare service powered by Uber—no extra fleet or staffing required.

Parts OnDemand

Reduce service delays and increase efficiency with on-demand parts fulfillment for both in-house needs and wholesale deliveries—no dedicated fleet required.

Inspection

Speed up approvals and increase revenue with digital inspections, customer authorization, and photos or videos that build transparency and trust.

Payment

Streamline customer checkout and parts delivery with secure, contactless credit card payments.

What dealers are saying about Service Suite

Get started with Solera Service Suite

Whether you want to increase service revenue, optimize operations, or provide an unbeatable customer experience, Service Suite makes it happen.

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