RedCap is Now Service Suite: A Smarter Fixed Ops Solution
For years, RedCap powered pick-up and delivery — now it’s an end-to-end service suite.
What does this mean for RedCap users?
If you’ve used RedCap, you’ll get the same reliable service with even more features. Service Suite expands beyond transportation, helping dealerships improve efficiency and customer satisfaction for the entire service experience — no matter where the customer is.
WHAT'S NEW:
Integrated fixed ops platform Connects scheduling, payments, and messaging with transportation.
Seamless customer experience Automates scheduling, ride coordination, and real-time updates.
Expanded capabilities Manage shuttle services, parts deliveries, and mobile service dispatch in one system.
The modern service experience Even if your customers are out-of-store, elevate the service experience with a mobile-friendly remote design.
WHAT’S STAYING THE SAME:
While RedCap has transitioned into Service Suite, the core pick-up and delivery features you trust remain unchanged — just better connected and more efficient.
On-demand ride coordination
Dealer-branded customer experience
Seamless integration with ride-sharing services like Uber
Reliable trip tracking and automated customer updates
Everything RedCap offered—now enhanced as part of a fully connected dealership service platform
Why Service Suite?
With more customers demanding convenience, a disjointed transportation solution doesn’t work. Service Suite ensures pick-up and delivery is part of a larger, revenue-driving strategy—one that improves operational efficiency and maximizes customer satisfaction.
Reduce no-shows and service delays with integrated scheduling and messaging
Increase RO profitability by removing convenience-related objections when customers aren’t waiting at the dealership
Streamline payment processing with secure, contactless transactions
Enhance customer retention by providing a modern, hassle-free service experience
Get started today.
If you were a RedCap user, your service continues seamlessly in Service Suite. If you’re new, now is the time to upgrade.