RedCap is Now Service Suite: A Smarter Fixed Ops Solution

For years, RedCap powered pick-up and delivery — now it’s an end-to-end service suite.

What does this mean for RedCap users?

If you’ve used RedCap, you’ll get the same reliable service with even more features.
Service Suite expands beyond transportation, helping dealerships improve efficiency and customer satisfaction for the entire service experience — no matter where the customer is.

WHAT'S NEW:

Integrated fixed ops platform
Connects scheduling, payments, and messaging
with transportation.

Seamless customer experience
Automates scheduling, ride coordination, and real-time updates.

Expanded capabilities
Manage shuttle services, parts deliveries, and mobile service dispatch in one system.

The modern service experience
Even if your customers are out-of-store, elevate the service experience with a mobile-friendly remote design.

WHAT’S STAYING THE SAME:

While RedCap has transitioned into Service Suite, the core
pick-up and delivery features you trust remain unchanged — just better connected and more efficient.

  • On-demand ride coordination
  • Dealer-branded customer experience
  • Seamless integration with ride-sharing services like Uber
  • Reliable trip tracking and automated customer updates

Everything RedCap offered—now enhanced as part of a fully connected dealership service platform

Why Service Suite?

With more customers demanding convenience, a disjointed transportation solution doesn’t work.
Service Suite ensures pick-up and delivery is part of a larger, revenue-driving strategy—one that improves operational efficiency and maximizes customer satisfaction.

Reduce no-shows and service delays with integrated scheduling and messaging

Increase RO profitability by removing convenience-related objections when customers aren’t waiting at the dealership

Streamline payment processing with secure, contactless transactions

Enhance customer retention by providing a modern, hassle-free service experience

Get started today.

If you were a RedCap user, your service continues seamlessly in Service Suite. If you’re new, now is the time to upgrade.